Return Policy

Returns & Exchanges

FaaHur the Sphinx online purchases are accepted for full refund within 30 days of the original sale date with receipt. Refunds will be issued according to the original form of payment. Items without receipt may be eligible for exchange or store credit as long as items are in the original condition.
Shipping and handling fees may be eligible for a refund when item(s) returned is due to a manufacturer or store error.

To return or exchange an item, follow the steps below:
  1. Pack the item(s) securely in the original package, if possible.
  2. Enclose a Merchandise Return Form with the item(s)
  3. Address package to
  4. 9103 Summertime Lane.
  5. Culver City, CA 90230.
  6. All products must be returned in original condition, in the same packaging (whenever possible), and with all tags, paperwork, parts and accessories to ensure full credit.
  7. All return shipping charges must be prepaid, insurance recommended, C.O.D’s will be refused. Keep all tracking information for personal reference.
  8. Approved refunds are issued to the original form of payment and may take up to 30-days from receiving your returned product. 
Damaged Merchandise
If the merchandise is damaged or defective at the time of delivery or the incorrect item was sent, please write to info@faahur.com or call 314-749-8864 for a resolution.
Our representatives are available Monday – Friday, 9am – 5 pm CST